![]() Contact us and we will provide details of where to send a defective product. After the initial 30 days all warranty related issues will be handled by the manufacturer. This warranty does not cover any incidental or consequential damages and is in lieu of all other warranties expressed or implied and no representative or person is authorized to assume for us any other liability in connection with the sale of our products. We agree to repair or replace, at our sole discretion, a defective product if returned to us within 30 days or purchase date and accompanied by proof of purchase This warranty does not extend to any of our products which have been subject to misuse, neglect, accident, incorrect wiring or to use in violation of operating instructions furnished by us, nor extended to any units altered or repaired for warranty defect by anyone other than Boat and RV Accessories. If you have any other questions please e-mail us at Guidelines: All returned items are subject to a 20% restocking fee if not returned in the same condition as originally shipped. Please include a copy of your order in the box. You may use any major carrier to return the item, please provide us with a tracking number to ensure delivery. Any item valued over $100 is recommended to be insured. Units to be returned should be packed carefully. We will charge a 20% restocking fee on items not returned in original condition. Returns must be received within 30 days after authorization approved. Return requests must be made within 30 days of the receipt date. Failure to call before sending return may result in a delay of your refund.Īll returned merchandise must be in the original manufacturer’s packaging including manuals, accessories, cables, etc. The Dometic WeatherPro awning is equipped with a wind sens-ing device that will automatically close the awning when wind conditions are present that may damage the awning. WeatherPro Power Awning Description A&E WeatherPro Power Awning A&E WeatherPro Power Awning Manual 3307823.009 Dometic A&E WeatherPro Patio Awning User Manual 3307844.005 Dometic A&E Weather Pro Power Awning Control System Users Guide 3309960. ![]() In order to return or exchange (under the warranty guidelines described below) all or part of your order, you must contact us at 86. Make sure wire connections are tight and corrosion free. Two people will handle the awning arms, one at each end, while another one will feed the cord into your awning rail.All orders from Boat and RV Accessories may be returned within 30 days from date purchase for a full refund less shipping charges, and a 20% restocking fee if the item is not in its original condition. It's best to have three people for this job. The last step is to reinstall the RV awning. Now that you're done with re-tensioning the spring, it's time to replace the awning arm on the end piece and put back the bolt and secure it using a wrench. The arm and bolts were disassembled when you released the spring tension. When you are done with locking the desired spring tension, it's time to replace the arm and bolts. ![]() Just like in process of releasing the tension, the cotter pin helps in holding or locking the spring to the desired tension. When you are done winding the spring, have your helper insert the cotter pin to hold that tension in the spring. Make sure to refer to your manual or contact the manufacturer if you're not certain. This, however, will still depend on the model of the RV awning that you own. Generally, it will take six turns for awning lengths of 8 to 12 feet, seven turns for 13 to 14 feet, eight turns for 15 to 16 feet, 10 turns for 17 to 18 feet, 11 turns for 19 to 21 feet, and 12 turns for 22 to 25 feet. ![]() It's best to check your RV awning manual to determine the number of turns you'll need winding up your spring. Now that everything is in place for the cotter pin to be inserted, you will first need to wind the spring by the number of turns that is suited for your RV awning model or brand, and in the direction indicated in your tube's end cap. Have someone ready to help you in re-inserting the cotter pin while you hold the tubes still. Make sure to insert rubber tubes on the jaws of your vice grips or wrap it with rubber pieces so the tube's finish won't be scratched. Now that you are going to re-tension the spring, it's time to insert it back after you have reinstalled the torsion assembly.įirst, get a hold of the tube with the aid of a pair of vice grips. The cotter pins are the ones that lock the spring tension securely while taking down the RV awning. Shipping and handling charges will be determined after the sale, and will be invoiced separately. When you release the tension in the spring, the cotter pin that is inserted in the holes in the awning arms are removed. DOMETIC WEATHERPRO AWNING CONTROL BOX 3311916.000. Step 1 – Prepare to Re-insert the Cotter Pin ![]()
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